13betbdt's Privacy Policy — Your data is safe with us

13betbdt (https://13betbdt.bet) takes your privacy extremely seriously. This Privacy Policy ("Policy") describes what information we collect from you while you use the 13betbdt platform, how that information is used, and the steps we take to keep your data secure.

This Privacy Policy applies to 13betbdt's website, mobile application, and other digital services. By using 13betbdt's services, you are considered to have agreed to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from using our services.

13betbdt operates under an international gaming license and strictly complies with all applicable laws and regulations governing the protection of users' personal data. Our privacy policy is aligned with GDPR and other international data protection standards.

13betbdt collects two types of information from you — data you provide directly, and data collected automatically while you use our platform.

Information provided directly

• Registration Information: Full name, date of birth, email address, mobile number, and physical address.
• Identity Verification (KYC) Information: A copy of your national ID card, passport, or driving licence.
• Payment Information: bKash/Nagad/Rocket number, bank account details (full card numbers are never stored).
• Contact Information: Content of chat or email conversations with our support team.

Automatically Collected Information

13betbdt uses your personal information only for specific, legitimate purposes. We never use your data for unnecessary or unethical activities.

Primary Purposes of Use

• Account Management: Ensuring secure registration, login, and account protection.
• Identity Verification: Completing the KYC process and verifying age.
• Payment Processing: Processing deposits and withdrawals securely.
• Service Improvement: Personalizing your experience and developing new features.
• Legal compliance: Meeting the requirements of applicable laws and regulatory authorities.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Responsible Gaming: Monitoring problematic betting patterns and providing support.
• Customer Support: Resolving your questions and complaints quickly and efficiently.

Marketing Communications

You can give or withdraw consent for marketing communications at any time — during registration or afterwards. If you opt out, we will only send communications that are essential to your service.

13betbdt uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and security verification. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings, such as your language selection.
• Analytics Cookies: Analysing page performance and user behaviour.
• Targeting Cookies: To show you relevant offers based on your preferences.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 13betbdt features.

13betbdt never sells or rents your personal information. However, we may share data with third parties in the following limited circumstances.

Data Sharing Circumstances

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and banks.
• KYC Verification Provider: Documents may be shared with accredited verification agencies for identity confirmation.
• Legal Authorities: Information may be disclosed in response to a valid court order or government investigation.
• Technology Service Providers: For cloud hosting, cybersecurity, and analytics services, under strict confidentiality agreements.
• Fraud Prevention Agency: To prevent illegal activities in cooperation with industry-recognized organizations.

Before sharing any data with third parties, 13betbdt ensures they meet appropriate privacy and security standards. We are not responsible for the privacy practices of third-party websites or services outside of our own platform.

13betbdt follows industry-leading security standards to protect your information. Our security infrastructure is regularly audited by independent third parties.

Technical Security Measures

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication: Add an extra security layer to your account.
• Firewall & DDoS Protection: The platform is protected against cyber attacks.
• Encrypted Database: All stored data is kept in encrypted form.
• Access Controls: Only authorized personnel have access to sensitive information.

Data Retention Period

As a 13betbdt user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Your Rights at a Glance

• Right to Access Your Data: You may request to see what personal information we hold about you.
• Right to Rectification: You can update any incorrect or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (except where retention is required by law).
• Right to Restrict Processing: In certain circumstances, you may request that we restrict how your data is used.
• Right to data portability: You can receive your personal data in a machine-readable format.
• Right to opt out of marketing communications: You can opt out of marketing emails or SMS at any time.
• Right to Lodge a Complaint: If you have a complaint regarding our privacy policy, you may raise it with the relevant authority.

To exercise any of the rights listed above, email us at: privacy@13betbdt.bet. We will respond to your request within 30 business days.

13betbdt strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.

• Age is verified at registration and may be confirmed at any time through the KYC process.
• If we become aware that we hold personal data belonging to anyone under the age of 18, it will be deleted immediately and the associated account will be closed.
• If a parent or guardian believes their child has registered on 13betbdt, please contact us immediately at support@13betbdt.bet.

13betbdt may update this Privacy Policy from time to time. Changes may be made in response to service improvements, legal developments, or regulatory requirements.

• For any significant changes, you will be notified in advance via your registered email or SMS.
• The "Last Updated" date at the top of this page always reflects the most current version.
• Continued use of 13betbdt after any changes are made will be taken as your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

Contact Channels

• Privacy Email: privacy@13betbdt.bet
• General Support: support@13betbdt.bet
• Live Chat: Available 24/7 after logging into the platform

Including your account ID and details in your request will help us assist you faster. 13betbdt is committed to responding to all privacy-related requests within 30 business days.